Important Advisory: Revised Omnibus General Terms and Conditions

Dear Valued Client,

We are happy to announce some exciting changes to our Terms and Conditions, designed to enhance your experience and provide even better customer service. The revised Terms and Conditions (hereto referred as “General Terms and Conditions”) will take effect on January 1, 2025. 

Here’s what’s new:

• Simplified Document: We have revised our Terms and Conditions to cover the core products and services of the bank for ease of reference.

• Enhanced Support: We have expanded our customer support mechanism to offer faster and more efficient assistance by way of providing accessible communication channels to your convenience.

• Increased Transparency: We have made our General Terms and Conditions easier to read and understand, so you can clearly grasp your rights and responsibilities as a valuable customer of the bank.

IMPORTANT:  No major changes have been made to your existing Terms and Conditions with the bank. The bank will not require you to disclose any confidential information about your account or share any OTP regarding this advisory.

We encourage you to review the updated General Terms and Conditions published in the RCBC Website. 

By maintaining your account and continuing to avail of our services, you are deemed to have affirmed your consent to RCBC’s latest General Terms and Conditions for the account/s opened with us.  

Should you have any questions, please contact your Branch of Account. 

Thank you for your continued trust and support and for making us your banking partner of choice.