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RCBC TouchQ

Prepare Your Branch Transactions in Advance (Web / Mobile)

Experience the touch of convenience and enjoy faster banking with RCBC Touch Q. RCBC clients can now prepare in advance their bank transactions anytime, anywhere through the RCBC Touch Q Web Portal / Mobile App! Simply go to www.rcbc.com and click on RCBC Touch Q or download the RCBC Touch Q mobile app for FREE from Google Play or App Store and Register.

  1. Select your preferred transaction/s to be done such as Cash or Check Deposit, Withdrawal, Check Encashment, Bills Payment, Fund Transfer, or Account Opening.
  2. After completing the transaction, you will receive a unique Quick Response (QR) Code and a Reference Number valid for 24 hours.
  3. Proceed to any RCBC Touch Q-enabled Business Center and have your QR Code scanned or encode the Reference Number at the kiosk.
  4. Once recognized and validated, your transaction will be queued and prioritized for its fulfillment/completion.
Branch transactions prepared online may be completed in the following selected Business Centers:
RCBC
Alabang
Alabang-Madrigal
Angeles Main
Araneta Center
Bacolod Main
Bacolod Shopping
Baguio
Balibago
Bataan
Batangas
BF Homes
Buendia
Cagayan de Oro-Limketkai
Cagayan de Oro-Velez
Cebu Business Park
Dadiangas
Dasmarinas
Davao Quirino
Davao Recto
Delta
Eastwood Mall
Ermita
Fairview
Fuente Osmena
Greenbelt
Hacienda Luisita
Iloilo Ledesma
Legaspi Village
Legazpi City
Leviste-Salcedo
Loyola Heights
Mactan
Magallanes
Mandaluyong
Marbel
Marikina
Moonwalk
Naga
New Manila
Pablo Ocampo-Venecia
Palanan-Bautista
Pasig
Pasong Tamo-Bagtikan
Pasong Tamo-EDSA
Quezon Avenue
Rosario EPZA
San Fernando
San Lorenzo
San Pedro
Sta. Mesa
Sta. Rosa-Main
Starmall Daanghari
South Harbor
Tagbilaran
The Fort JY Campos
The Fort Sunlife
Timog
Valencia
Valenzuela
Wilson-Greenhills
RCBC Savings Bank
Ayala Avenue
Imus
Lagro
Lipa
Luzuriaga, Bacolod
Manuela EDSA
Mendiola
Noveleta
NKTI
P. Del Rosario, Cebu
Pacific Place
RCBC Savings Bank Corporate Center
San Mateo, Rizal
Tomas Morato

Soon, RCBC Touch Q Online will be made available in more RCBC and RCBC Savings Bank Business Centers.

Another green banking initiative from RCBC.

Browser Compatibility Disclaimer for Web Portal: The RCBC Touch Q Web Portal works best using Google Chrome version 40 or higher, Internet Explorer (IE) version 11 or higher, Mozilla Firefox version 25 or higher, and Safari version 8 or higher.

Kindly observe the recommended browser capability to optimize use of our facility.

Frequently Asked Questions

What is RCBC Touch Q Online?
What is RCBC Touch Q Online?

The RCBC Touch Q Online is a facility that allows clients to use their mobile phones and/or the internet in: 1) preparing their bank transactions; and 2) submitting these transactions for advanced processing even before they reach the bank. This will eliminate the traditional way of filling out various transaction slips. To complete the transaction, go to any of the RCBC Touch Q-enabled Business Centers, scan the generated QR code or encode the Reference Number of the transaction into the RCBC Touch Q kiosk. The client is automatically given priority queuing at the Business Center.


What transactions can I do in the RCBC Touch Q Online?
What transactions can I do in the RCBC Touch Q Online?

Clients can do transactions such as Cash or Check Deposit, Cash Withdrawal, Check Encashment, Bills Payment, Fund Transfer, or Account Opening.


What are the key benefits of using the RCBC Touch Q Online?
What are the key benefits of using the RCBC Touch Q Online?

•  Ease in processing transactions
•  Priority queuing
•  Less use of paper
•  Speeds up waiting time at the branch


How do I register or use this facility?
How do I register or use this facility?

  • Mobile / Tablet - Simply download the RCBC Touch Q app from Google Play for Android devices or App Store for Apple devices. Upon download and installation of the app, click on the Register button and fill out the necessary details requested. A system-generated email will be sent to your registered email address confirming your registration.

  • Web Portal - Just go to www.rcbc.com and click on RCBC Touch Q. Select the Register Here link. Fill out the necessary details requested. A system-generated email will be sent to your registered email address confirming your registration.

    Browser Compatibility Disclaimer: The RCBC Touch Q Web Portal works best using Google Chrome version 40 or higher, Internet Explorer (IE) version 11 or higher, Mozilla Firefox version 25 or higher, and Safari version 8 or higher.

    Kindly observe the recommended browser capability to optimize use of our facility


How do I key in transactions?
How do I key in transactions?

Upon successful registration, log-in to either your web portal or mobile app. Select the transaction icon of choice, input necessary details and confirm the transaction. Note that the transaction will only be completed upon validation of the teller/bank personnel at the Business Center.


Is this available at any RCBC Business Center?
Is this available at any RCBC Business Center?

Branch transactions prepared online can be completed at the following RCBC Business Centers:
Alabang RCBC Building, Tierra Nueva Subdivision, Alabang-Zapote Road, Alabang, Muntinlupa City
Alabang-Madrigal Unit 5 & 6, G/F CTF Alpha Bldg., Investment Drive, Madrigal Business Park, Ayala Alabang, Muntinlupa City
Angeles Main RCBC Bldg., Sto. Rosario St. Cor. Teresa Ave., Angeles City
Araneta Center Ground Floor, Unit 111 Sampaguita Theatre Building Corner General Araneta and General Roxas Streets, Cubao, Quezon City
Bacolod Main Corner Rizal and Locsin Streets, Bacolod City
Bacolod Shopping Hilado Extension, Bacolod City
Baguio RCBC Building, 20 Session Road, Baguio City
Balibago McArthur Highway, Balibago, Angeles City
Bataan Bataan Economic Zone, Marivelez, Bataan
Batangas No. 17 Rizal Ave. Cor. P. Gomez St., Batangas City
BF Homes Unit 101 Centermall Building, President's Avenue, BF Homes, ParaNaque City
Buendia Grepalife Bldg., 219 Sen. Gil J. Puyat Ave., Makati City
Cagayan de Oro-Limketkai Gateway Tower 1, Limketkai Center, Cagayan de Oro City
Cagayan de Oro-Velez A. Velez St. corner Cruz Taal St., Cagayan de Oro City
Cebu Business Park Lot 1, Block 6, Mindanao Avenue corner Siquijor Street, Cebu Business Park, Cebu City
Dadiangas Pioneer Avenue, General Santos City
Dasmarinas RCBC Bldg., FCIE Compound Governor's Drive Langkaan, Damarinas, Cavite
Davao Quirino E. Quirino Avenue, Davao City
Davao Recto RCBC Building, Corner C.M. Recto and Palma Gil Streets, Davao City
Delta Delta Building, Quezon Avenue corner West Avenue, Quezon City
Eastwood Mall G/F Unit A-102, Eastwood Mall, Orchard Road near Garden Road, Eastwood City, Quezon City
Ermita 550 United Nations Avenue, Ermita, Manila
Fairview Medical Arts Building, Dahlia Street, North Fairview, Quezon City
Fuente Osmena Grepalife Tower, Fuente Osmena, Rotonda, Cebu City
Greenbelt BSA Tower, Legaspi St., Legaspi Village, Makati Ctiy
Hacienda Luisita Plaza Luisita, San Miguel, Tarlac City
Iloilo Ledesma Corner Ledesma and Quezon Streets, Iloilo City
Legaspi Village ACCRA Condominium cor. Salcedo & Gamboa St. Legaspi Village, Makati City
Legazpi City Ground Floor, M. Dy Building, Rizal Street, Legazpi City
Leviste-Salcedo LP Leviste St. Corner San Agustin St., Salcedo Village, Makati City
Loyola Heights G/F MQI Centre, 42 E. Abada St. corner Rosa Alvero St., Loyola Heights, Quezon City
Mactan RCBC Building, MEPZ 1 Mactan, Lapu-Lapu City
Magallanes BMG Centre, Paseo De Magallanes Commercial Center, Makati City
Mandaluyong Unit 102, Ground Flr., Edsa Central Square, Greenfield District Mandaluyong City
Marbel Corner General Santos Drive and Roxas Streets, Koronadal City, South Cotabato
Marikina Gil Fernando Ave. Cor. Sta. Ana Ext., Marikina City
Moonwalk No. 2 Armstrong St., Brgy. Moonwalk, Paranaque City
Naga Ground Floor, Crown Hotel Building, Penafrancia Avenue, Naga City
New Manila Upper Ground Hemady Square Building, 86 Dona Hemady corner E. Rodriquez Sr. Avenue, Brgy. Kristong Hari, Diliman, Quezon City
Pablo Ocampo-Venecia Ground Floor 1201, Pablo Ocampo St. Corner Valencia St., Brgy. Sta. Cruz, Makati City
Palanan-Bautista Shalimar Bldg., 3696 Bautista St., Makati City
Pasig 92 Dr. Sixto Ave. corner C. Raymundo St., Pasig City
Pasong Tamo-Bagtikan 1173 Don Chino Roces Ave., Brgy. San Antonio, Makati City
Pasong Tamo-EDSA Wilcon IT Hub, 2251 Chino Roces Ave., Makati City
Quezon Avenue 1405 Quezon Ave., Quezon City
Rosario EPZA Cavite Export Processing Zone, Rosario, Cavite
San Fernando GF Hiz-San Bldg., Mc Arthur Highway, Brgy. Dolores, City of San Fernando
San Lorenzo 1018 G/F L&R Building, A. S. Arnaiz Avenue, Makati City
San Pedro EM Arcade, Brgy. Poblacion, National Highway, San Pedro, Laguna
South Harbor Harbor Centre I corner Chicago and 23rd Streets, Port Area, Manila
Sta. Mesa 1-B G. Araneta Ave., Brgy. Dona Imelda, Quezon City
Sta. Rosa-Main Paseo de Sta. Rosa, Sta Rosa, Laguna
Starmall Daanghari Starmall Prima - Daanghari Corner Molino Road, Brgy. Molino 4, Bacoor Cavite
Tagbilaran RCBC Building, C.P.G. Avenue, Tagbilaran City
The Fort JY Campos JY Campos Centre, 9th Avenue, Bonifacio Global City, Taguig City
The Fort Sunlife Ground Floor, Sunlife Building, 5th Avenue corner Rizal Drive, Bonifacio Global City, Taguig City
Timog RCBC Building, 36 Timog Avenue, Quezon City
Valencia Sayre National Highway, Valencia, Bukidnon
Valenzuela 231 McArthur Highway, Karuhatan, Valenzuela City
Wilson-Greenhills G Square Bldg., Upper Ground Floor, Units 4 and 5, Wilson Street, Greenhills, San Juan City

RCBC Touch Q Online will be available in more RCBC Business Centers very soon. For the list of Touch Q-enabled RCBC Savings Bank Business Centers, please visit www.rcbcsavings.com.


What will I do with the QR Code or Reference Number?
What will I do with the QR Code or Reference Number?

Just go to any RCBC Touch Q-enabled Business Center and scan the QR code or input the Reference Number at the Touch Q kiosk. For transactions done via online, the client is automatically given priority queuing at the Business Center.


How long will the prepared transactions via web/mobile be valid?
How long will the prepared transactions via web/mobile be valid?

The transactions will only be valid for 24 hours from time of creation/confirmation. Client must go to the Business Center to scan the QR code or encode the Reference Number at the RCBC Touch Q kiosk before the prepared transaction expires.