A Card Holder may inquire his/her e-raffle entries through RCBC Customer Contact Center at (02)877-722 or may send email inquiries at email@example.com.
A Card Holder may only win once. If the Card Holder’s name is drawn more than once, the prize with the higher value shall be awarded.
Winners will be notified via registered mobile number, electronic and registered mail by RCBC.
List of winners will also be posted in the RCBC Corporate Website and RCBC Facebook Page.
Winners must present the following when claiming their prize:
One (1) Valid Government-issued ID of winning RCBC MyDebit Mastercard holder
Original Notification letter from RCBC addressed to winning RCBC MyDebit Mastercard holder
Winning RCBC MyDebit Mastercard card used
A representative may also claim the prize on behalf of the winner provided he/she presents the following:
One (1) valid Government-issued ID of winner’s representative
Winner’s valid government-issued ID
Winner’s original notification letter from RCBC
Winning RCBC MyDebit Mastercard used
Signed authorization letter
Prizes may be claimed until sixty (60) days upon receipt of the SMS and electronic or registered mail. Unclaimed prizes within redemption period shall be forfeited in favor of RCBC with prior approval from DTI.
For Minor Prizes:
Metro Manila winners may claim their minor prizes from RCBC Digital Banking Group, 12/F RCBC Savings Corporate Center, 25th and 26th Streets, Bonifacio Global City, Taguig.
Provincial-based winners may claim their minor prizes at their preferred RCBC Branch.
Prize of overnight stay at Nobu Hotel is valid for one (1) year upon receipt of the voucher. No booking period during peak season (March 31, 2018 to May 31, 2018), regular and special holidays.
For Major Prizes:
Prize of trip for two (2) to South Korea is valid six (6) months upon receipt of the travel certificate.
Winners may redeem their prize in Pan Malayan Express, Inc. (RCBC accredited travel agency) located at 4F Grepalife Bldg. 221 Sen. Gil Puyat Avenue, Makati City or call them at (02) 844 1216.
No booking period during peak season (March 31, 2018 to May 31, 2018), regular and special holidays.
Other incidental costs (e.g. application of Philippine passport; Korean VISA; transportation from place of origin to airport of departure, transportation from place of origin to RCBC office for claiming of prize; travel tax) not stated in the inclusions will be shouldered by the winner. Other documentations and expenses related to the trip/prize should be shouldered by the winners.
RCBC reserves the right to refuse delivery of the prize to an authorized representative when the documents submitted are incomplete, insufficient, or inadequate or when the Bank has any reason to believe that any of the documents submitted is spurious or forged.
RCBC shall pay the 20% tax for the prize exceeding P10,000. Prizes are not convertible to cash but transferable.
Winner/s should agree to be featured in publicity materials for RCBC MyDebit Mastercard Promotion.
All RCBC, its subsidiaries, affiliates, advertising agencies, including its Board of Directors and Advisory Board Members and MasterCard employees including their relatives up to the second degree of consanguinity or affinity are disqualified from this Promotion.