Prepare Your Branch Transactions in Advance (Web / Mobile)

  • Experience the touch of convenience and enjoy faster banking with RCBC Touch Q. RCBC clients can now prepare in advance their bank transactions anytime, anywhere through the RCBC Touch Q Web Portal / Mobile App! Simply go to www.rcbc.com and click on RCBC Touch Q or download the RCBC Touch Q mobile app for FREE from Google Play or App Store and Register.


    • Select your preferred transaction/s to be done such as Cash or Check Deposit, Withdrawal, Check Encashment, Bills Payment, Fund Transfer, or Account Opening.
    • After completing the transaction, you will receive a unique Quick Response (QR) Code and a Reference Number valid for 24 hours.
    • Proceed to any RCBC Touch Q-enabled Business Center and have your QR Code scanned or encode the Reference Number at the kiosk.
    • Once recognized and validated, your transaction will be queued and prioritized for its fulfillment/completion.

    Branch transactions prepared online may be completed in the following selected Business Centers:

  • RCBC

    Alabang Eastwood Mall Palanan-Bautista
    Alabang-Madrigal Ermita Pasig
    Angeles Main Fairview Pasong Tamo-Bagtikan
    Araneta Center Fuente Osmena Pasong Tamo-EDSA
    Bacolod Main Greenbelt Quezon Avenue
    Bacolod Shopping Hacienda Luisita Rosario EPZA
    Baguio Iloilo Ledesma San Fernando
    Balibago Legaspi Village San Lorenzo
    Bataan Legaspi City San Pedro
    Batangas Leviste-Salcedo Sta. Mesa
    BF Homes Loyola Heights Sta. Rosa-Main
    Buendia Mactan Starmall Daanghari
    Cagayan de Oro-Limketkai Magallanes South Harbor
    Cagayan de Oro-Velez Mandaluyong Tagbilaran
    Cebu Business Park Marbel The Fort JY Campos
    Dadiangas Marikina The Fort Sunlife
    Dasmarinas Moonwalk Timog
    Davao Quirino Naga Valencia
    Davao Recto New Manila Valenzuela
    Delta Pablo Ocampo-Venecia Wilson-Greenhills
  • RCBC Savings Bank

    Ayala Avenue Manuela EDSA Pacific Place
    Imus Mendiola RCBC Savings Bank Corporate Center
    Lagro Noveleta Lipa
    NKTI San Mateo, Rizal Luzuriaga, Bacolod
    P. Del Rosario, Cebu Tomas Morato
  • Soon, RCBC Touch Q Online will be made available in more RCBC and RCBC Savings Bank Business Centers.

    Another green banking initiative from RCBC.

    Browser Compatibility Disclaimer for Web Portal:The RCBC Touch Q Web Portal works best using Google Chrome version 40 or higher, Internet Explorer (IE) version 11 or higher, Mozilla Firefox version 25 or higher, and Safari version 8 or higher.

    Kindly observe the recommended browser capability to optimize use of our facility.


  • Frequently Asked Questions

    • What is RCBC Touch Q Online?

      The RCBC Touch Q Online is a facility that allows clients to use their mobile phones and/or the internet in: 1) preparing their bank transactions; and 2) submitting these transactions for advanced processing even before they reach the bank. This will eliminate the traditional way of filling out various transaction slips. To complete the transaction, go to any of the RCBC Touch Q-enabled Business Centers, scan the generated QR code or encode the Reference Number of the transaction into the RCBC Touch Q kiosk. The client is automatically given priority queuing at the Business Center.

    • What transactions can I do in the RCBC Touch Q Online?

      Clients can do transactions such as Cash or Check Deposit, Cash Withdrawal, Check Encashment, Bills Payment, Fund Transfer, or Account Opening.

    • What are the key benefits of using the RCBC Touch Q Online?

      • Ease in processing transactions
      • Priority queuing
      • Less use of paper
      • Speeds up waiting time at the branch
    • How do I register or use this facility?

      Mobile / Tablet - Simply download the RCBC Touch Q app from Google Play for Android Devices


      or App Store for Apple devices.

      Upon download and installation of the app, click on the Register button and fill out the necessary details requested. A system-generated email will be sent to your registered email address confirming your registration.

      Web Portal - Just go to www.rcbc.com and click on RCBC Touch Q. Select the Register Here link. Fill out the necessary details requested. A system-generated email will be sent to your registered email address confirming your registration.

      Browser Compatibility Disclaimer: The RCBC Touch Q Web Portal works best using Google Chrome version 40 or higher, Internet Explorer (IE) version 11 or higher, Mozilla Firefox version 25 or higher, and Safari version 8 or higher.

      Kindly observe the recommended browser capability to optimize use of our facility

    • How do I key in transactions?

      Upon successful registration, log in to either your web portal or mobile app. Select the transaction icon of choice, input necessary details and confirm the transaction. Note that the transaction will only be completed upon validation of the teller/bank personnel at the Business Center.

    • Is this available at any RCBC Business Center?

      Branch transactions prepared online can be completed at the following RCBC Business Centers:

      Alabang RCBC Building, Tierra Nueva Subdivision, Alabang-Zapote Road, Alabang, Muntinlupa City
      Alabang-Madrigal Unit 5 & 6, G/F CTF Alpha Bldg., Investment Drive, Madrigal Business Park, Ayala Alabang, Muntinlupa City
      Angeles Main RCBC Bldg., Sto. Rosario St. Cor. Teresa Ave., Angeles City
      Araneta Center Ground Floor, Unit 111 Sampaguita Theatre Building Corner General Araneta and General Roxas Streets, Cubao, Quezon City
      Bacolod Main Corner Rizal and Locsin Streets, Bacolod City
      Bacolod Shopping Hilado Extension, Bacolod City
      Baguio RCBC Building, 20 Session Road, Baguio City
      Balibago McArthur Highway, Balibago, Angeles City
      Bataan Bataan Economic Zone, Marivelez, Bataan
      Batangas No. 17 Rizal Ave. Cor. P. Gomez St., Batangas City
      BF Homes Unit 101 Centermall Building, President's Avenue, BF Homes, Paranaque City
      Buendia Grepalife Bldg., 219 Sen. Gil J. Puyat Ave., Makati City
      Cagayan de Oro-Limketkai Gateway Tower 1, Limketkai Center, Cagayan de Oro City
      Cagayan de Oro-Velez A. Velez St. corner Cruz Taal St., Cagayan de Oro City
      Cebu Business Park Lot 1, Block 6, Mindanao Avenue corner Siquijor Street, Cebu Business Park, Cebu City
      Dadiangas Pioneer Avenue, General Santos City
      Dasmarinas RCBC Bldg., FCIE Compound Governor's Drive Langkaan, Damarinas, Cavite
      Davao Quirino E. Quirino Avenue, Davao City
      Davao Recto RCBC Building, Corner C.M. Recto and Palma Gil Streets, Davao City
      Delta Delta Building, Quezon Avenue corner West Avenue, Quezon City
      Eastwood Mall G/F Unit A-102, Eastwood Mall, Orchard Road near Garden Road, Eastwood City, Quezon City
      Ermita 550 United Nations Avenue, Ermita, Manila
      Fairview Medical Arts Building, Dahlia Street, North Fairview, Quezon City
      Fuente Osmena Grepalife Tower, Fuente Osmena, Rotonda, Cebu City
      Greenbelt BSA Tower, Legaspi St., Legaspi Village, Makati Ctiy
      Hacienda Luisita Plaza Luisita, San Miguel, Tarlac City
      Iloilo Ledesma Corner Ledesma and Quezon Streets, Iloilo City
      Legaspi Village ACCRA Condominium cor. Salcedo & Gamboa St. Legaspi Village, Makati City
      Legazpi City Ground Floor, M. Dy Building, Rizal Street, Legazpi City
      Leviste-Salcedo LP Leviste St. Corner San Agustin St., Salcedo Village, Makati City
      Loyola Heights G/F MQI Centre, 42 E. Abada St. corner Rosa Alvero St., Loyola Heights, Quezon City
      Mactan RCBC Building, MEPZ 1 Mactan, Lapu-Lapu City
      Magallanes BMG Centre, Paseo De Magallanes Commercial Center, Makati City
      Mandaluyong Unit 102, Ground Flr., Edsa Central Square, Greenfield District Mandaluyong City
      Marbel Corner General Santos Drive and Roxas Streets, Koronadal City, South Cotabato
      Marikina Gil Fernando Ave. Cor. Sta. Ana Ext., Marikina City
      Moonwalk No. 2 Armstrong St., Brgy. Moonwalk, Paranaque City
      Naga Ground Floor, Crown Hotel Building, Penafrancia Avenue, Naga City
      New Manila Upper Ground Hemady Square Building, 86 Dona Hemady corner E. Rodriquez Sr. Avenue, Brgy. Kristong Hari, Diliman, Quezon City
      Pablo Ocampo-Venecia Ground Floor 1201, Pablo Ocampo St. Corner Valencia St., Brgy. Sta. Cruz, Makati City
      Palanan-Bautista Shalimar Bldg., 3696 Bautista St., Makati City
      Pasig 92 Dr. Sixto Ave. corner C. Raymundo St., Pasig City
      Pasong Tamo-Bagtikan 1173 Don Chino Roces Ave., Brgy. San Antonio, Makati City
      Pasong Tamo-EDSA Wilcon IT Hub, 2251 Chino Roces Ave., Makati City
      Quezon Avenue 1405 Quezon Ave., Quezon City
      Rosario EPZA Cavite Export Processing Zone, Rosario, Cavite
      San Fernando GF Hiz-San Bldg., Mc Arthur Highway, Brgy. Dolores, City of San Fernando
      San Lorenzo 1018 G/F L&R Building, A. S. Arnaiz Avenue, Makati City
      San Pedro EM Arcade, Brgy. Poblacion, National Highway, San Pedro, Laguna
      South Harbor Harbor Centre I corner Chicago and 23rd Streets, Port Area, Manila
      Sta. Mesa 1-B G. Araneta Ave., Brgy. Dona Imelda, Quezon City
      Sta. Rosa-Main Paseo de Sta. Rosa, Sta Rosa, Laguna
      Starmall Daanghari Starmall Prima - Daanghari Corner Molino Road, Brgy. Molino 4, Bacoor Cavite
      Tagbilaran RCBC Building, C.P.G. Avenue, Tagbilaran City
      The Fort JY Campos JY Campos Centre, 9th Avenue, Bonifacio Global City, Taguig City
      The Fort Sunlife Ground Floor, Sunlife Building, 5th Avenue corner Rizal Drive, Bonifacio Global City, Taguig City
      Timog RCBC Building, 36 Timog Avenue, Quezon City
      Valencia Sayre National Highway, Valencia, Bukidnon
      Valenzuela 231 McArthur Highway, Karuhatan, Valenzuela City
      Wilson-Greenhills G Square Bldg., Upper Ground Floor, Units 4 and 5, Wilson Street, Greenhills, San Juan City

      RCBC Touch Q Online will be available in more RCBC Business Centers very soon. For the list of Touch Q-enabled RCBC Savings Bank Business Centers, please visit www.rcbcsavings.com

    • What will I do with the QR Code or Reference Number?

      Just go to any RCBC Touch Q-enabled Business Center and scan the QR code or input the Reference Number at the Touch Q kiosk. For transactions done via online, the client is automatically given priority queuing at the Business Center.

    • How long will the prepared transactions via web/mobile be valid?

      The transactions will only be valid for 24 hours from time of creation/confirmation. Client must go to the Business Center to scan the QR code or encode the Reference Number at the RCBC Touch Q kiosk before the prepared transaction expires.

;