For Domestic Toll Free: 1 - 800 - 10000 - 7222 (Accessible only for PLDT landlines).
For non-PLDT subscribers dial (02) 877 - 7222
(regular toll rates will apply)
For International Toll Free:
(Intl. Access Code) + 800 - 8888 - 7222
RCBC Trunkline: +632 894 - 9000
Do NOT use this form to send account numbers, account service requests or any other sensitive information.
For matters/concerns requiring immediate attention (such as LOST/STOLEN ATM/debit cards), please call any of the above number. Our Customer Contact Center is open 24 hours a day, 7 days a week.